How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a GE microwave oven, model jes1656sj02. Lights and

Customer Question

I have a GE microwave oven, model jes1656sj02. Lights and clock work but will not cook
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: tag shows JES1656SJ02, ML907171 U July 2006
JA: Do you plan on doing the work yourself?
Customer: I can't. I was looking for someone that can fix it or buy the exact unit if possible
JA: Anything else we should know to help you best?
Customer: no
Submitted: 2 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 2 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your GE microwave . Please give me a moment to review your model. By the way, who am I speaking with?

Customer: replied 2 months ago.
My name is Bill
Expert:  Engineer-Tech replied 2 months ago.

Hi Bill. can you tell me what happens when you press the start button?