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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool is barely 2 years old and there is ice buildup

Customer Question

My whirlpool is barely 2 years old and there is ice buildup in the freezer!
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: where do I find that ?
JA: Do you plan on doing the work yourself?
Customer: Work?
JA: Anything else we should know to help you best?
Customer: It's practically brand new!
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 1 month ago.
W10460646A
Expert:  Kelly replied 1 month ago.

The model tag is in the fresh food section, usually high on a side wall or on the ceiling.

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