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Hello and thanks for using JA!
My name is ***** ***** I have been repairing appliances for over 40 yrs. Hopefully, together we can find out what is wrong with your appliance.
First off, so you have the model number off the label down by the drawer?
Also, the error code normally is 2 numbers like F1 E2 or F3 E2 can you double check that for me?