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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. When you refer to the coils are you referring to the heating element?
If so this part can be tested with a multimeter if you have one to see if it is your problem and can be replaced.
wanted to check in with you to see if you were able to determine if the problem is with the heating element or not?
If so all I ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need further assistance.
My apologies I thought I had sent a video that informed you to set it to its lowest setting.