How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My GE model # JKP90 microwave oven will not turn or heat

Customer Question

My GE model # JKP90 microwave oven will not turn or heat when we start it .
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: bought 5/16/08
JA: Do you plan on doing the work yourself?
Customer: if possible
JA: Anything else we should know to help you best?
Customer: It has worked good up until tonight, I did turn on and off mthe breaker to it and after the second time it worked . But later we tried again and it did not turn or heat again.
Submitted: 6 days ago.
Category: Appliance
Expert:  Eng-tech replied 6 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will help you with your GE microwave. Please give me the full model number found inside of the unit.

Customer: replied 6 days ago.
JKP 90S M1SS
Expert:  Eng-tech replied 6 days ago.

Ok, thank you. One moment while I look that up.

Expert:  Eng-tech replied 6 days ago.

What happens when you select a time and press the start button? Does stay silent but count down? Does it even acknowledge your key input?

Customer: replied 5 days ago.
The light comes on and it sounds normal but turntable does not turn or there is no heat
Expert:  Eng-tech replied 5 days ago.

So when you press start the fan comes on? Also, did you have an issue with the turntable prior to this?

Related Appliance Questions