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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool cabrio seems to be out of time. you must

Customer Question

my whirlpool cabrio seems to be out of time. you must manually go to the next cycle
Submitted: 3 months ago.
Category: Appliance
Expert:  AppTech8579 replied 3 months ago.

Please post model number. I do not have access to a phone so please do not click the phone call request.

Customer: replied 3 months ago.
wtw5500xwo
Expert:  AppTech8579 replied 3 months ago.

So the unit work if you manually set the cycle?

Expert:  AppTech8579 replied 3 months ago.

Be sure the washer is in standby mode (plugged in with all indicators off). 2. Perform the following sequence of movement using the cycle selector knob. NOTE: AFTER RESET, sequence “a” through “e” must be completed within 6 seconds. RESET - Rotate cycle selector knob counterclockwise one or more clicks to clear sequence. a. Rotate cycle selector knob clockwise one click and wait ½ second. b. Rotate cycle selector knob clockwise one click and wait ½ second. c. Rotate cycle selector knob clockwise one click and wait ½ second. d. Rotate cycle selector knob counterclockwise one click and wait ½ second. e. Rotate cycle selector knob clockwise one click.  Successful activation of Diagnostic Test Modes will be indicated by all status LEDs (except for Lid Locked) flashing ON and OFF in half-second intervals.

Expert:  AppTech8579 replied 3 months ago.

Let me know the code

Customer: replied 3 months ago.
cannot get unit to give code
Expert:  AppTech8579 replied 3 months ago.

To access fault/error codes, perform steps 1 and 2 of Activating the Service Diagnostic Test Modes. Turn the cycle selector knob until the status LEDs or display correspond as follows:  “Done” LED On, “01” Displayed on 7-segment 01 Sensing Soak Wash Rinse Spin Done Press the START button to enter Fault Code Display Mode. The status LEDs will flash ON and OFF and “cl” is displayed on the 7-segment (if display exists). 1. To view last 4 fault codes:  Turn cycle selector knob clockwise to view fault codes in the order of most recent to oldest. (Refer to Fault/Error Code charts on pages 6 & 7.) NOTE: A fault/error code will be removed from memory if it does not reoccur after 10 consecutive wash cycles. 2. To clear fault codes:  Turn cycle selector knob until the status LEDs flash ON and OFF or “cl” is displayed on 7-segment. (See figure 2, page 2).  Press and hold START button for 3 seconds to clear all fault codes. Press POWER to exit Service Diagnostic Mode

Expert:  AppTech8579 replied 3 months ago.

Here is a pic

Expert:  AppTech8579 replied 3 months ago.

Sorry Here it is.

Customer: replied 3 months ago.
my unit does not have any kind of display to show a code
Expert:  AppTech8579 replied 3 months ago.

Okay, Please allow me a few moments.

Expert:  AppTech8579 replied 3 months ago.

Still need help? I apologize as we had some Internet problems.