How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jamie_2013 Your Own Question
Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1485
Experience:  worked on appliances for around 6 years
76126576
Type Your Appliance Question Here...
Jamie_2013 is online now
A new question is answered every 9 seconds

Are you still available?

Customer Question

are you still available?
Submitted: 8 days ago.
Category: Appliance
Expert:  Jamie_2013 replied 8 days ago.

Please post model number.

Customer: replied 8 days ago.
I cannot get to the number, the unit is still pretty full of water and is in a tight spot?
Expert:  Jamie_2013 replied 8 days ago.

Can you restart the unit to drain/spin only?

Expert:  Jamie_2013 replied 8 days ago.

I do not have access to a phone.

Customer: replied 8 days ago.
Ok, how can you help me?
Expert:  Jamie_2013 replied 8 days ago.

I can help you here. Can you start the drain/spin cycle?

Customer: replied 8 days ago.
Hello Jamie, it has a max extract, but the spin does not appear to want to work... it is making a noise now that sounds like a swishing sound? I unplugged it briefly and turned it off and on....
Expert:  Jamie_2013 replied 8 days ago.

Unplug it for 30 minutes and see what happens. Let me know.

Customer: replied 8 days ago.
It sounds like it may be in wash cycle? I'll know if it changes over to agitate
Expert:  Jamie_2013 replied 8 days ago.

Okay, let me know.

Expert:  Jamie_2013 replied 5 days ago.

Please take the time now to rate me a 5 star at the top of your page so I receive the credit for helping you, Thanks!