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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Top dryer has no heat, Maytag MCE8000AYQ - 9? yes, No

Customer Question

top dryer has no heat
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Maytag MCE8000AYQ - 9?
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: No
Submitted: 6 days ago.
Category: Appliance
Expert:  Appliance Guru replied 6 days ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 6 days ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Does it run just not heat?

Customer: replied 6 days ago.
It has a top dryer to dry clothes on hangers or flat on racks. That part does not heat now. Bottom conventional dryer works.
Customer: replied 6 days ago.
still there?
Expert:  Appliance Guru replied 6 days ago.

Yes I am still here.

Expert:  Appliance Guru replied 6 days ago.

Is the blower running for the upper cabinet?

Expert:  Appliance Guru replied 6 days ago.

If not you will have to check it, you will need the service manual to do this as it is hard to explain.

Customer: replied 6 days ago.
Blower works. No heat.
Customer: replied 6 days ago.
I have manual. Schematics. Probably the thermostat or thermister. elements no longer available. Any tricks to get to them?
Customer: replied 6 days ago.
I am done. Will try another method. Answer not provided. Do not charge me more than $5.00.
Expert:  Appliance Guru replied 6 days ago.

I am sorry for the delay something happened to your posts, Does it heat in the lower cabinet?

Customer: replied 6 days ago.
Expert:  Appliance Guru replied 6 days ago.

OK if that heats you are down to a blower issue most likely there is a blower that runs heat to the top cabinet, the bad issue is parts are really scarce for it. You can restring the element with a restring kit if that goes bad, but the blower is not available. Is it something you really use a lot?

Customer: replied 6 days ago.
Thanks. I no longer need your help.