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Do you have a model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.
OK perfect, thank you. So you are correct, you should just need to press and hold the Air Filter button on the control panel for 3 seconds to reset the filter light. If that's not working, unplug the refrigerator for 5 minutes to reset the electronics and then try again by holding it for up to 10 seconds. If it still won't reset, the front display board is just acting up and if you want to get the light to work properly and reset that entire front display panel would need to be replaced I'm sorry to say.
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