my pellet stove
auger is jammed. I've cleaned all pellets out of the hopper, removed the plate to the auger (inside the hopper, but it still won't turn. I've read online that you may need to remove the auger, but I can't find a video on my Breckwell Big E. Help please,
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just today
JA: Do you plan on doing the work yourself?
Customer: yes. i love 100 miles from any repair shops, so can't take it to them, and I'm not sure if they would even come this far to repair. Also, I'm retired and have limited income. I probably couldn't afford the service call.
JA: Anything else we should know to help you best?
Customer: I'm not sure. I've removed the back and right side panel and can see where the end of the auger is attached to the auger motor. I think there is a cotter pin holding the auger in place, but I'm not sure that is what the cotter pin is for. It's not easy to remove, and I'm not sure I could replace it.