How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Well, I am wondering if I need to replace the control on my

Customer Question

well, I am wondering if I need to replace the control on my frige, iced up coils, evaporator pan working.
JA: What's the make and model? And can you guesstimate how old it is?
Customer: almost 5 yrs old. Frigidaire side by side, FFHS2611LW7
JA: Do you plan on doing the work yourself?
Customer: well, I had hoped to, but not sure now if that is it or is it low on refrigerant
JA: Anything else we should know to help you best?
Customer: I don't thnik so
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Are the coils freezing over and the unit is not defrosting? Also is the whole evaporator frozen over all the coils or just a couple?