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Hello and welcome to Just Answer. My name is ***** ***** I will be helping your refrigerator. Please give me a moment to review your model.
Can you check in the freezer and look behind the food on the white wall and tell me if there is frost build up there?
Ok. Can you tell me if the fan is running in the freezer? Sometimes you need to press the freezer door switch to hear it when the door is open.
Ok, there is a vent that passes cold air from the freezer to the refrigerator that is in the top left side of the refrigerator. That vent is likely clogged with ice or is broken. It is what regulates the air flow to the refrigerator. In this model, all of the cold air to the refrigerator comes from the freezer. If the vent is clogged with ice, get a hair dryer on a low heat setting and gently try to clear it up. If that does not work, the vent very likely needs to be replaced. Here is a link to the part.
Is there anything else I can answer for you?
The air flow in your refrigerator is a closed loop. It goes into the refrigerator from that top damper, flows over the food, and returns to the freezer in a return port at the bottom left side of the refrigerator. When you open the door, the closed loop is open and there is nothing pulling the air from the top vent. You should feel some air though. You may have clogged defrost coils, but at the early stage where the frost has not reached the back wall. You may need to take the inside back wall of the freezer to inspect the coils. If they are blocked, you will need to replace the heater (if bad), the defrost bimetal thermostat, and the thermistor. You may first want to make sure that the return port at the bottom left of the refrigerator is clear all the way from the refrigerator to the freezer. Is there anything else I can answer?
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