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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1307
Experience:  maitenance tech at casto
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Duet wfw95hexl f6e3 code new ccu board still have code f6e3

Customer Question

duet wfw95hexl
f6e3 code
new ccu board
still have code
f6e3
checked connections
7vdc at terminal with 12vdc output
no vdc at 5vdc output on ui7 plug
Submitted: 2 months ago.
Category: Appliance
Customer: replied 2 months ago.
followed tech sheet still stupped i dont want to buy new ccu the ccu on there is new
Expert:  Webb-Guy replied 2 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you.

E03 F06 means you have an interface communication error. That means that the main control board isn't communicating with the front interface control board. You can pull the washer out, unplug the washer, and remove the 3 screws coming in from the back of the top panel. Next, the top panel will pull straight back, up, and off. Now check all the wire connections between the two control board and make sure they are all secure. If everything looks good, then the interface control board will need to be ordered and replaced.

Customer: replied 2 months ago.
i am a tech that got this washer for free
i have checked these washers before
you think ui is bad? checked connections on top harness seem to be ok
Expert:  Webb-Guy replied 2 months ago.

That is what the code is. Its in regards ***** ***** the user interface board or the control board. Since the control board is new that leaves the user interface board being the problem.

Customer: replied 2 months ago.
low vdc output from ccu caused by lack of communication from ui?
Expert:  Webb-Guy replied 2 months ago.

yes

Expert:  Webb-Guy replied 2 months ago.

Hello I wanted to follow up with you to see how it is going? If you have found my information helpful all I ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.