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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. If there is not ice on the water lines more than likely our issue is with the water inlet valve and will need to be replaced.
is the ice maker still working?
my apologies for not seeing that I thought it said it was not working. One moment please.
Here is information in regards ***** ***** dispenser not working. Also when was the last time the water filter was changed?
ok good. Well there are the trouble parts and information on your particular model when it comes to the dispenser.
you can use a putty or butter knife to gently pry it off. There should not be any screws attached.