How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Webb-Guy Your Own Question
Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1306
Experience:  maitenance tech at casto
95800582
Type Your Appliance Question Here...
Webb-Guy is online now
A new question is answered every 9 seconds

The front load clicks, water starts ( about 1 cup then turns

Customer Question

The front load clicks , water starts ( about 1 cup then turns off.)
JA: How long has this been going on? And how severe is the problem?
Customer: 1 1/2 months and it will not wash at all.
JA: Do you plan on doing the work yourself?
Customer: Yes , try to.
JA: Anything else we should know to help you best?
Customer: I have to clean the mud and hair out of the rubber boot . The 1 with 3 conection
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the model number of your unit? It should be located around the door area? How many clicks does it have? When it clicks and water starts to fill does it stop and click again?

Customer: replied 2 months ago.
Hi , I'll put my coat on and head to the barn. Till then , it clicks 1 time to lock the door then the water starts to run . only a cup of water runs then it clicks off and flashes errer
Customer: replied 2 months ago.
Model gltf2940fs1
Customer: replied 2 months ago.
is there any other cost to this service ?
Expert:  Webb-Guy replied 2 months ago.

Give me one moment to pull up your information in regards ***** ***** model number. My apologies for the delay I was having some technical difficulties.

Customer: replied 2 months ago.
You can get back to me sun. or mon. I'm good with that.
Expert:  Webb-Guy replied 2 months ago.

I am sorry my last reply did not come through i am believing there is a problem either with the water inlet valve not letting enough water come through or possibly a clog in the water lines letting water come into the unit and they will need to be inspected.

Expert:  Webb-Guy replied 2 months ago.

either of those days work fine with me just let me know when you are ready.

Customer: replied 2 months ago.
Ok I'll try them Sunday. Thank you
Expert:  Webb-Guy replied 2 months ago.

you are very welcome