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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1686
Experience:  maitenance tech at casto
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My Samsung refrigerator ice maker is producing ice but will

Customer Question

Hi, My Samsung refrigerator ice maker is producing ice but will not dispense ice. model number RF31FMESBSR.
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: about 2.4 years old.
JA: Do you plan on doing the work yourself?
Customer: possibly
JA: Anything else we should know to help you best?
Customer: No
Submitted: 7 months ago.
Category: Appliance
Expert:  Webb-Guy replied 7 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Have you inspected to make sure that the dispenser chute is not clogged? If its not clogged its a possibility that the flapper is no longer opening like it should and will need to be replaced. Let me know what you see.