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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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IT'S A GE MICROWAVE OVER THE RANGE. THE CONTROL PANEL IS

Customer Question

IT'S A GE MICROWAVE OVER THE RANGE. THE CONTROL PANEL IS SAYING 8888 AND WON'T DO ANYTHING ELSE
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: IT'S 9 YRS OLD AND MODEL JVM2080SK02
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: NO
Submitted: 5 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 5 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping your GE microwave. Please give me a moment to review your model.

Expert:  Engineer-Tech replied 5 months ago.

That does not appear to be a valid number. Can you please recheck it?

Customer: replied 5 months ago.
Model #JVM2070SK02
Expert:  Engineer-Tech replied 5 months ago.

Ok, one moment while I look that up.

Expert:  Engineer-Tech replied 5 months ago.

Ok, what steps have you taken to try and resolve the issue?

Customer: replied 5 months ago.
just unplug and replug When I do that it the panel either says 8888 or set clock but won't respond when I push the buttons
Expert:  Engineer-Tech replied 5 months ago.

Ok, what happens when you press and hold the "cancel" button? Can you try it again?

Customer: replied 5 months ago.
nothing it does not respond
Expert:  Engineer-Tech replied 5 months ago.

Ok, then, you will need to replace the main board. It may have been damaged by a power surge or have just failed. The part number is *****

Here is a link to the part:

http://www.searspartsdirect.com/part-number/WB27X10901/0022/364.html?pathTaken=partSearch&q=WB27X10901

It is an expensive part, so you may consider other options such as replacing the microwave.

Is there anything else I can answer for you?