How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds


Customer Question

i HAVE A MODEL WTW6800WW1 CABRIO WASHER. OCCASIONALY I'll get water leakage from under the washer. It does not occur each wash.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Model no. wtw6800ww1 Approximately11 years old.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: not that i can think of,
Submitted: 7 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 7 months ago.

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Appliance Tech Dave replied 7 months ago.

There is a service flash for an intermittent leak on your model depending on the serial number if the serial number starts with numbers between C000 and C330 there is a fix. Let me know the first 4 digits of your serial number.

Expert:  Appliance Tech Dave replied 6 months ago.

Do you still need help? I need the serial number information.