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Appliance Guru
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Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Maytag mdb4641aws...grinding noise (loud at times). I tried

Customer Question

maytag mdb4641aws...grinding noise (loud at times). I tried opening lower assembly and found a few small fruit pits. maybe this is the problem. While re-assembling I've come across a spring looking round clip and can,t get a place for it. it is bent looking (two metal layers of the two layer spring are not concentric). Is it bent, or does it come this way? is there a schematic/manual for this assembly?
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: mdb4621awso maybe 5 years?
JA: Do you plan on doing the work yourself?
Customer: hopefully
JA: Anything else we should know to help you best?
Customer: 67yr old veteran
Submitted: 14 days ago.
Category: Appliance
Expert:  Webb-Guy replied 14 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Is this the part you are referring to on page 3?

http://www.applianceaid.com/pdf/MDB7751AWWtech.pdf

Customer: replied 14 days ago.
Not so deep in...Just in-below the waterwings.
Customer: replied 14 days ago.
Sorry, I'm on the skinny. disabled Vet (and that slowtyping old guy.
Thanks for answering.
Customer: replied 14 days ago.
grinding in the cycles some. took it apart. some stuff. some cherry seed sized waste, one small plum seed, and two white plastic spheres that look to possibly be floats like corks. took it all out and am having trouble starting to put it together (thinking prob solved). With your expertise, we'll look.
Customer: replied 14 days ago.
just be patient?
Expert:  Webb-Guy replied 14 days ago.

were you able to look at the diagram of parts I provided you?

Customer: replied 14 days ago.
Gnarly. I did look at p.3. The assembly starts WAY after the afore-mentioned parts. Just the last stuff...
Customer: replied 14 days ago.
Righteous
Customer: replied 14 days ago.
Re: better diagram- I recognize a bunch of pieces, but not how to stack them
Expert:  Webb-Guy replied 14 days ago.

ok I am trying to figure out what part it is you said is bent?

Customer: replied 14 days ago.
There is a 1"dia, 2 coil spring and it looks sprung out
Customer: replied 14 days ago.
Door spring?? Two coils. The lower of two coils is off line. Bent or ok?
Expert:  Webb-Guy replied 14 days ago.

I am sorry I am having a hard time understanding what you are talking about? The spring I just sent is it the one you are referring to?

Customer: replied 14 days ago.
No the little piece is part of the lower central mechanism. In under the rotating sprayer
Expert:  Webb-Guy replied 14 days ago.

I am going to have to open this up because I am not seeing what part you are referring to.

Expert:  Appliance Guru replied 14 days ago.

Do you still need help I am a different tech

Customer: replied 14 days ago.
Swami gone... Guru here?
Expert:  Appliance Guru replied 14 days ago.

Yes I am here, it makes a grinding noise all the time correct and how far have you taken it apart? All the way down to the metal chop blade>?

Customer: replied 14 days ago.
No chop blades, though just past some plastic impeller. I would call this spot the top3-4 layers
Expert:  Appliance Guru replied 14 days ago.

OK you need to remove the rest to get down to the lower chopper can you do that?