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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 960
Experience:  maitenance tech at casto
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Dryer won't start. just replaced the drum bearing asm. Bosch

Customer Question

Dryer won't start. just replaced the drum bearing asm.
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Bosch WTVC6530UC09 about 5yrs I think
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: can't think of any
Submitted: 15 days ago.
Category: Appliance
Expert:  Webb-Guy replied 15 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Have you tried powering the unit off by either unplugging it or cutting off the breaker for 5 minutes to see if that resets the unit?

Customer: replied 15 days ago.
ok power off again
Customer: replied 15 days ago.
Ok powered back on. same thing. but if I press a cycle, then press again as to stop, the lint light comes on. Is there a interlock with the lint filtert?
Expert:  Webb-Guy replied 15 days ago.

ok

Expert:  Webb-Guy replied 15 days ago.

Give me one moment to look into something I will be right back.

Expert:  Webb-Guy replied 15 days ago.

sorry if the site offered the automatic phone call I am not available for a phone call at the moment. So no there is not a sensor what is happening is something is not working correctly within the unit. I am believing the problem may possibly be board related. Do you have the instructions for entering the unit into diagnostics mode?

Customer: replied 15 days ago.
No. How do we enter diagnostic mode?
Customer: replied 15 days ago.
No how do we enter diags
Expert:  Webb-Guy replied 15 days ago.

1. Rotate cycle selector knob to Off position.

2. Push and hold Start/Stop and Delicates buttons at the same time, then turn dryer on by rotating cycle selector knob either

direction -- keep holding Start/Stop and Delicates buttons until Start/Stop light flashes rapidly. Dryer is now in the test program.

3. When test program has been entered:

♦ Start/Stop light flashes rapidly.

♦ Select individual parts to test by rotating cycle selector knob.

♦ Once test has been selected, start test by pushing Start/Stop button. Start/Stop light will stay on continually while tests are

running. Push Start/Stop button again to end any test – rotating cycle selector knob stops all tests except Control

Elements test. Tests have finished once Start/Stop light flashes rapidly again.

♦ To exit test program, rotate cycle selector knob to Off position.

Customer: replied 15 days ago.
ok may be away for some time,
Customer: replied 15 days ago.
ok how do I tell the test runs or fails?
Expert:  Webb-Guy replied 15 days ago.

That is fine just let me know what codes you get once you do this. If it will not enter diagnostics mode then the problem is with your board. Then the board will need to be replaced.

I do hope you have found this information helpful and would be willing to rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need anything further.

Customer: replied 15 days ago.
OK will. Go now
Expert:  Webb-Guy replied 14 days ago.

sounds good.

Expert:  Webb-Guy replied 14 days ago.

I noticed that your question was still open so I wanted to follow up with you to see how it was going?