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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14391
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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After self cleaning, the oven door will not close all the

Customer Question

After self cleaning, the oven door will not close all the way. It stays open about 4 inches.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: GE mod JS98S0K5SS
JA: Do you plan on doing the work yourself?
Customer: Yes 5 yrs
JA: Anything else we should know to help you best?
Customer: Nothing else. Just opened after self cleaning this morning and I will not close all the way
Submitted: 5 months ago.
Category: Appliance
Expert:  Appliance Guru replied 5 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 5 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

This sounds like that latch is tripped on the unit. Try to restart a self clean cycle and wait about 20 secs then Cancel it the door latch should return to the home position.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

Customer: replied 5 months ago.
That did not work
Expert:  Appliance Guru replied 5 months ago.

OK is the latch out? If so try to press the latch the opposite way while putting it in to Self clean and canceling it.

Expert:  Appliance Guru replied 5 months ago.

Oh and not you have to have the door switch pressed in when you are doing any of this I forgot to tell you that try the first method again but make sure you have the small door switch on the frame depressed.

Customer: replied 5 months ago.
The latch works. It looks like something is wrong with the hinges at the bottom
Expert:  Appliance Guru replied 5 months ago.

Ok are the flip down tabs that you use to release the door up and not binding it at the hinge?

Customer: replied 5 months ago.
Should I force them down? It looks like there is a small raised pin on the bracket that keeps the tabs from going all the way down.
Expert:  Appliance Guru replied 5 months ago.

Yes that is the issue. that have to be flipped up or pushed back down.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated....HAPPY THANKSGIVING!