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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74467
Experience:  9+ years being an appliance technician with factory training.
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My Kitchenaide convection oven has stopped working saying

Customer Question

My Kitchenaide convection oven has stopped working saying cooling fan is running too slow. Have tried converting to regular bake and that will not work either
Submitted: 16 days ago.
Category: Appliance
Expert:  Tyler Z. replied 16 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 16 days ago.

Unfortunately there isn't much you can do for this issue other than replace the cooling fan which is on the back of the oven. There is a magnetic hall sensor built into the fan motor which monitors the speed at which the fan rotates so if it's not rotating fast enough it won't allow you to use the oven for safety reasons. You can try to leave the unit off for longer (maybe an hour) to see if allowing the unit to cool down will get the fan to run back up to speed but even if that works then when the oven gets hot again it'll likely slow the fan down and give you this error which is why the fan will need to be replaced. This is not something you can just bypass for temporary use either. I'm very sorry about the bad news.

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Expert:  Tyler Z. replied 15 days ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?