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Can you tell me if the water overflows into the bottom of the freezer?
Ok, can you see the drain in the back?
Or is it frozen over?
Ok, that drain hole needs to be cleared of ice. Do you have a turkey baster?
Here is what is supposed to happen. The heater comes on every 8 hours to melt the ice off of the coils. The water hits the trough and goes to the drain hole and drains underneath the refrigerator into a pan and then evaporates after a few hours.
Only a little bit will freeze on contact and the rest will go down the hole. The drain tube is clogged with mold deeper down. You need to clear the ice from the hole with the turkey baster until it is clear. Then you need to put some putty around the baster to seal it and push it into the hole and blow it out to clear the mold down deeper in the tube.
I do this 3 times a week and it fixes it every time.
You may need to take off the evaporator cover to get clear access to the hole.
That is ok. When the drain is clear. The hot water will overwhelm the pan and start melting it. It is freezing up higher because the drain is backing up. I see this all the time. What needs to be done is that the hole needs to be completely cleared and it will stop overflowing.