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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Our Wolf double ovens won't allow us to program in any

Customer Question

Our Wolf double ovens won't allow us to program in any functions. It had been operating all day. Yikes and turkey is ready to go in! Help!
JA: Can you guesstimate how old your Wolf is? And just to clarify, what's the exact model?
Customer: 4 years ago. Can't locate the Model # because the top unit lock won't release.
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: How do first of all get the upper unit to unlock?
Submitted: 2 months ago.
Category: Appliance
Expert:  Jamie_2013 replied 2 months ago.

Have you disconnected power for 30 minutes?