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Hello, I'm Joel and will be glad to help you today.
First try killing power to the unit at the breaker or unplugging the unit for a few minutes, restore power start a new self clean cycle let it run for 30 seconds to a minute then cancel the self clean and the door should unlock, if not there is a component failure of some sort and I will need the model number of the unit to help you further. Let me know if it works or not, thanks.
also the oven will have to cool first before the door will unlock so if the cycle just ended and the oven is still hot the door will remain locked until it cools off enough.
Hi there,I see the question is still open and I have not heard back from you is there something else I can help you with?
ok great, Happy Holidays and please read below:
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