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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Fridgeidare oven burns everyting on the bottom,also ceramic

Customer Question

fridgeidare oven burns everyting on the bottom,also ceramic top is hard to clean
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: Stove is 1 yr old,nothing but a problem,have to find model number
JA: Do you plan on doing the work yourself?
Customer: model number vf53845660,what work
JA: Anything else we should know to help you best?
Customer: top of stove can't keep clean
Submitted: 13 days ago.
Category: Appliance
Expert:  Kelly replied 13 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 13 days ago.

Are you allowing at least 30 minutes of preheat time for items taking less than 1 hour to cook? The number you posted is the serial number.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 13 days ago.
cgef3035rwa
Expert:  Kelly replied 13 days ago.

Thank you! Are you allowing at least 30 minutes of preheat time for items taking less than 1 hour to cook?

Customer: replied 13 days ago.
I do not want to pay the additional amount
Expert:  Kelly replied 13 days ago.

Sorry for the call offer, I have no control over those.