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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14388
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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G fridge that will not make ice cubes or can i get water out

Customer Question

g fridge that will not make ice cubes or can i get water out of it unless i loosen the filter and then water runs through fine, as soon as i itghten up the filter i get just a driblle, tried 3 brand new filters it seems to have to do with slacking off the filter
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: lg lfx25778sw 1 yr old never been able to get ice and water
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: not that i can think of
Submitted: 5 months ago.
Category: Appliance
Expert:  Appliance Guru replied 5 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 5 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

If the water flow to the unit is fine you have a bad filter head, those heads that the filter plugs into go bad or get gummed up check valves. You should replace that and then you will be good to go!

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