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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Sure thx. I have a kenmore 110.28002011 that won't run. It

Customer Question

sure thx. I have a kenmore 110.28002011 that won't run. It fills, no agitation or spin. Not sure how tented diagnostic mode,but I figured I open the top to check for items between tub and basket. Any thoughts?
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: 110.28002011
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I took off back panel; no belt residue; motor turned freely; drain piping all clear
Submitted: 6 months ago.
Category: Appliance
Expert:  Tyler Z. replied 6 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.