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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My 125 aquastar willnot light unles I bang ot. ignitor works

Customer Question

my 125 aquastar willnot light unles I bang ot . ignitor works but pilot doesn't light
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: about 3 months
JA: Do you plan on doing the work yourself?
Customer: yes .its at a remote cabin
JA: Anything else we should know to help you best?
Customer: no it has been wonderful until this started
Submitted: 6 months ago.
Category: Appliance
Expert:  Tyler Z. replied 6 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 6 months ago.

Can you explain what you see exactly? Are you saying you see the igniter spark, but the pilot won't light unless you bang on the unit?