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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74301
Experience:  9+ years being an appliance technician with factory training.
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The lights on the front panel of my refrigerator are not

Customer Question

the lights on the front panel of my refrigerator are not working. I can't get water or ice.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: the model is MFI2569VEW1 and the serial no. is KY434969
JA: Do you plan on doing the work yourself?
Customer: I would like to.
JA: Anything else we should know to help you best?
Customer: I don't think so.
Submitted: 14 days ago.
Category: Appliance
Expert:  Tyler Z. replied 14 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 14 days ago.

If the dispenser isn't working and the lights won't come on for the dispenser, try to unplug the refrigerator for 5 minutes to see if the electronics will reset. If that doesn't work you'll need to order and replace the main control board on the back of the unit. Below is a link to the main control board and it will need programming so I'll give you those instructions as well.

CLICK HERE for control board

To program the board: LL, UL and such are the 4 buttons around the display itself which are not labeled. LL is lower left. UR is upper right, LR is lower right.

1- Press and hold the Water Keypad

2- Press and hold the LL Keypad At this point you're holding two keypads

3- Release the Water Keypad and wait 3 seconds At this point you're still holding the LL keypad

4- The control will display PE (Programming mode) release the LL keypad

5- Press the LL Keypad once more

6- The control will display the current program code

7- If the code is correct, press and hold the Water Keypad for 3 seconds Press the UR keypad or LR keypad to change the digit value. The decimal point indicates the selected digit. Press the UL keypad to select the next digit.

Once you have the correct program code entered, press and hold the LL keypad until the program code starts flashing. If you try to enter an invalid code it won't flash and the control will beep. If that's what happening try again

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Expert:  Tyler Z. replied 13 days ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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