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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74371
Experience:  9+ years being an appliance technician with factory training.
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I have a teenier old Kitchen Aid Range. The oven locked

Customer Question

I have a teenier old Kitchen Aid Range. The oven locked accidentally, and it will not open following instructions that are in the manual. How do I open the oven?
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: Model iOS "Superba"; it's about 12 years old.
JA: Do you plan on doing the work yourself?
Customer: Yes.
JA: Anything else we should know to help you best?
Customer: Not that I can think of?
Submitted: 15 days ago.
Category: Appliance
Expert:  Tyler Z. replied 15 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 15 days ago.

Ok so it sounds like your door latch may have failed. First, if you have a control lock button on your control panel press and hold that button for 5 seconds in case someone just engaged the control lock. Other than that, try turning the breaker off to the unit for 60 seconds to see if it will reset. When you turn the circuit breaker on go inside and push on the door and hold it for a minute or two in case it's rubbing on the door latch not letting it release. If that doesn't work, then try to set the self clean, wait 60 seconds and cancel it to see if that will reset the door latch assembly. If nothing resets the door lock, then you just need to manually open the door and replace the door latch assembly. It's not easy to manually unlock the door. You'll need to use a coat hanger and pull the latch assembly from RIGHT to LEFT by slipping it down between the door and the oven frame at the top. Force the latch over to the left and open the door, then you can remove the panel in front of the door latch and replace the latch assembly.

Now I do want to also add that you may need something stronger than a coat hanger to manually open the door. If you have an "L-shaped" tool like a cotter pin puller or allen wrench, that might give you the added strength to be able to pull on the latch and release it.

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