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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I'll do all I can to help. How have you been dealing with

Customer Question

Hi my name is Fernando
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I have a whirpool dryer mod. ggw9260pw1 that is no heating....I tested continuity in fuse, thermistor, aand all check good but the igniter is not working, and is reading 85.3 homs
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: I bought the dryer use so don't know how old it is.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I also replaced the coils and still won't see the red igniter to glow when turned on
Submitted: 3 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 3 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Please give me a moment to review your model.

Expert:  Engineer-Tech replied 3 months ago.

Are you getting 120 volts to the gas valve assembly when you start the dryer?

Customer: replied 3 months ago.
I did not check yet
Expert:  Engineer-Tech replied 3 months ago.

Ok, do you hear the gas valve "click" when you start the dryer or put it from air to heat mode?

Customer: replied 3 months ago.
I have it disassemble now
Expert:  Engineer-Tech replied 3 months ago.

You don't have to do that to listen for the "click"

Expert:  Engineer-Tech replied 3 months ago.

STart the dryer in timed dry and move the setting from no heat to heat and tell me if it "clicks".

Customer: replied 3 months ago.
I don't want to pay more, can you give an advise or I have to cancel this?
Expert:  Engineer-Tech replied 3 months ago.

We don't need a phone call. We can do it all from the chat window.

Expert:  Engineer-Tech replied 3 months ago.

Would you like to continue through the chat window?

Customer: replied 3 months ago.
Ok I stated that I check continuity for the fuse, thermistor, and are good, I replaced the coils and I don't see that the igniter is glowing when started the dryer
Expert:  Engineer-Tech replied 3 months ago.

Have you checked the flame sensor that detects the ignitor?

Customer: replied 3 months ago.
No I don't. where is locate it?
Expert:  Engineer-Tech replied 3 months ago.

It is on the flame chute on the side. It faces the ignitor. It should be between zero and 2 ohms, depending on the resistance of your test meter leads.

Expert:  Engineer-Tech replied 3 months ago.

If it is bad it will not let the igniter come on.

Customer: replied 3 months ago.
I checked and it's 0 homs
Expert:  Engineer-Tech replied 3 months ago.

Ok then it is good. You now need to check to see if you are getting 120 volts AC to the burner assembly when the dryer is running in heat mode. You should hear a click from the gas valve if you are.

Customer: replied 3 months ago.
after I replaced the coils and turned on I did not heard any clicks or see the burned glowing. Only runs and no heat at all.
Expert:  Engineer-Tech replied 3 months ago.

Did you hear a click before you replaced the coils?

Customer: replied 3 months ago.
Can I check the volts if I have it dissasembled?
Expert:  Engineer-Tech replied 3 months ago.

You have to take the drum out, yes.

Customer: replied 3 months ago.
I have the drum off already
Expert:  Engineer-Tech replied 3 months ago.

You need to to depress the belt switch so the dryer thinks it is still in.

Customer: replied 3 months ago.
Do I connect the power and then depress the belt ? then where I can check for the voltage?
Expert:  Engineer-Tech replied 3 months ago.

You need to depress the belt switch and turn the dryer on. If you are not getting 120V and your thermal fuse is good, then you may have a bad relay on your main control.

Customer: replied 3 months ago.
You know what, I am not getting anywhere with this....Thanks. I finish this chat
Expert:  Engineer-Tech replied 3 months ago.

Ok. Thank you.