How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I'll do all I can to help. How have you been dealing with

Customer Question

Hi my name is Fernando
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I have a whirpool dryer mod. ggw9260pw1 that is no heating....I tested continuity in fuse, thermistor, aand all check good but the igniter is not working, and is reading 85.3 homs
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: I bought the dryer use so don't know how old it is.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I also replaced the coils and still won't see the red igniter to glow when turned on
Submitted: 16 days ago.
Category: Appliance
Expert:  Eng-tech replied 16 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Please give me a moment to review your model.

Expert:  Eng-tech replied 16 days ago.

Are you getting 120 volts to the gas valve assembly when you start the dryer?

Customer: replied 16 days ago.
I did not check yet
Expert:  Eng-tech replied 16 days ago.

Ok, do you hear the gas valve "click" when you start the dryer or put it from air to heat mode?

Customer: replied 16 days ago.
I have it disassemble now
Expert:  Eng-tech replied 16 days ago.

You don't have to do that to listen for the "click"

Expert:  Eng-tech replied 16 days ago.

STart the dryer in timed dry and move the setting from no heat to heat and tell me if it "clicks".

Customer: replied 16 days ago.
I don't want to pay more, can you give an advise or I have to cancel this?
Expert:  Eng-tech replied 16 days ago.

We don't need a phone call. We can do it all from the chat window.

Expert:  Eng-tech replied 16 days ago.

Would you like to continue through the chat window?

Customer: replied 16 days ago.
Ok I stated that I check continuity for the fuse, thermistor, and are good, I replaced the coils and I don't see that the igniter is glowing when started the dryer
Expert:  Eng-tech replied 16 days ago.

Have you checked the flame sensor that detects the ignitor?

Customer: replied 16 days ago.
No I don't. where is locate it?
Expert:  Eng-tech replied 16 days ago.

It is on the flame chute on the side. It faces the ignitor. It should be between zero and 2 ohms, depending on the resistance of your test meter leads.

Expert:  Eng-tech replied 16 days ago.

If it is bad it will not let the igniter come on.

Customer: replied 16 days ago.
I checked and it's 0 homs
Expert:  Eng-tech replied 16 days ago.

Ok then it is good. You now need to check to see if you are getting 120 volts AC to the burner assembly when the dryer is running in heat mode. You should hear a click from the gas valve if you are.

Customer: replied 16 days ago.
after I replaced the coils and turned on I did not heard any clicks or see the burned glowing. Only runs and no heat at all.
Expert:  Eng-tech replied 16 days ago.

Did you hear a click before you replaced the coils?

Customer: replied 16 days ago.
Can I check the volts if I have it dissasembled?
Expert:  Eng-tech replied 16 days ago.

You have to take the drum out, yes.

Customer: replied 16 days ago.
I have the drum off already
Expert:  Eng-tech replied 15 days ago.

You need to to depress the belt switch so the dryer thinks it is still in.

Customer: replied 15 days ago.
Do I connect the power and then depress the belt ? then where I can check for the voltage?
Expert:  Eng-tech replied 15 days ago.

You need to depress the belt switch and turn the dryer on. If you are not getting 120V and your thermal fuse is good, then you may have a bad relay on your main control.

Customer: replied 15 days ago.
You know what, I am not getting anywhere with this....Thanks. I finish this chat
Expert:  Eng-tech replied 15 days ago.

Ok. Thank you.