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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20392
Experience:  Highly accurate diagnostician with over 30 years experience!
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The oven will not switch on. Other functions are fine. Jenn

Customer Question

The oven will not switch on. Other functions are fine.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: Jenn Air Electric downdraft slide in range. About 5 to 7 years old
JA: Do you plan on doing the work yourself?
Customer: Depends if its simple or not
JA: Anything else we should know to help you best?
Customer: No.
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

You likely have a thermal fuse that is open and is cutting power to the elements. If the control will not even program oven functions, it may be faulty.

  1. What exactly is it doing?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?