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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My maytag 9000 series washer door is locked and will not

Customer Question

My maytag 9000 series washer door is locked and will not operate
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: 10 years old about do not see a model number just MCT energy star withsteam
JA: Do you plan on doing the work yourself?
Customer: depends what the issue is
JA: Anything else we should know to help you best?
Customer: If I can't fix it can you tell me who can
Submitted: 15 days ago.
Category: Appliance
Expert:  Kelly replied 15 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 15 days ago.

Is there water that has not drained out?

Customer: replied 15 days ago.
No cycle never started
Expert:  Kelly replied 15 days ago.

Can you unplug the machine for at least 5 minutes to reset the electronic control, please? Does the behavior change when plugged back in?

Customer: replied 15 days ago.
No
Expert:  Kelly replied 15 days ago.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 15 days ago.
The only thing I see is 9000 series with steam mct

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