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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Pearl. I have a 2008 KitchenAid microwave [TR W22 14556]. It

Customer Question

Hi, Pearl. I have a 2008 KitchenAid microwave [TR W22 14556]. It has recently "taken on a mind of its own." It is SO weird. On its own it programs times, changes screens, and beeps! Is there a way to reset-the-system, perhaps to its default settings or some kind of diagnostic test to run?
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: As noted: 2008 [TR W22 14556]
JA: Do you plan on doing the work yourself?
Customer: Perhaps, I'm fairly capable.
JA: Anything else we should know to help you best?
Customer: Not particularly. The microwave does work and so do its functions.
Submitted: 16 days ago.
Category: Appliance
Expert:  Eng-tech replied 16 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Please give me a moment to review your question.

Expert:  Eng-tech replied 16 days ago.

Can you give me the model number that is inside of the microwave?

Expert:  Eng-tech replied 16 days ago.

Unfortunately the number you gave me is not a valid model number.