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Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 425
Experience:  Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
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Whirlpool Gs5sHAXNL00 Electronic controller clicking and

Customer Question

Whirlpool Gs5sHAXNL00 Electronic controller clicking and buzzing when the door is open, also light is off, but faintly blinks occasionally when door is open. Ref/Freezer setting LED's are also not illuminated. Refrigerator and freezer are cooling normally.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: what else do you need besides Whirlpool GS5SHAXNL00
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: could this be caused by excessive draw from the fan motor
Submitted: 2 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 2 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Please give me a moment to review your question.

Expert:  Engineer-Tech replied 2 months ago.

Can you tell me if any symptoms preceded this?

Customer: replied 2 months ago.
No, one morning (2 days ago) the Ref light was not working. Checked bulb, it is functional.
Expert:  Engineer-Tech replied 2 months ago.

Ok, let me check something for you. One moment.

Expert:  Engineer-Tech replied 2 months ago.

Ok, you need your electronic control replaced. It is part number WPW10135090

Expert:  Engineer-Tech replied 2 months ago.

It is in the back of the refrigerator underneath in a white plastic box

Customer: replied 2 months ago.
is WPW10135090 the same as Whirlpool #2252189 ?
Expert:  Engineer-Tech replied 2 months ago.

Yes it is.

Expert:  Engineer-Tech replied 2 months ago.

I am trying to find a source for you.

Expert:  Engineer-Tech replied 2 months ago.

All of my normal sources are showing it as not available. You can have it rebuilt at www.corecentricsolutions.com though.

Expert:  Engineer-Tech replied 2 months ago.

That board is definitely the problem. I have replaced about 25 of them myself for that exact symptom. It fixes it every time.

Expert:  Engineer-Tech replied 2 months ago.

Is there anything else I can answer for you?

Expert:  Engineer-Tech replied 2 months ago.

Would you mind rating my service to you? Just Answer will only compensate me for my time if you rate me. A rating of 4 stars or more will allow free follow up questions for this appliance through this link. (TIPS) are appreciated! Thank you.