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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Our microwave has been working, but it stopped working last

Customer Question

Our microwave has been working, but it stopped working last night. The clock works but nothing happens when I put in time to cook.
JA: What's the microwave's make and model? And can you guesstimate how old it is?
Customer: The model number is *****
JA: Do you plan on doing the work yourself?
Customer: I was hoping it was just putting in a code.
JA: Anything else we should know to help you best?
Customer: I don't think so.
Submitted: 17 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 17 days ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
So are you saying that when you program the unit and press start that the display does nothing? or that it counts down and does not heat.

Expert:  Whrlp Master Tech replied 17 days ago.

And can you look at the model number on the unit once again I find JES51451DS1BB is NOT a good number.

Expert:  Whrlp Master Tech replied 17 days ago.

are you still there?