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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I set my ge monogram wall oven to self clean mode and after

Customer Question

I set my ge monogram wall oven to self clean mode and after the 3 hr clean a code F9 appeared. What does that mean?
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: I have the owners manual it is ZET938 purchased 9/26/04
JA: Do you plan on doing the work yourself?
Customer: What work I guess
JA: Anything else we should know to help you best?
Customer: No just what is the problem here if any?
Submitted: 22 days ago.
Category: Appliance
Expert:  Kelly replied 22 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 22 days ago.

That error means there is an issue with the cooling fan. Can you please post the rest of the model number from the tag on the oven?

Customer: replied 22 days ago.
where is the tag? if it is inside I cannot open the door
Expert:  Kelly replied 22 days ago.

It is, that's okay, we can work around that for now. Has the oven cooled?

Customer: replied 22 days ago.
No.
Customer: replied 22 days ago.
It usually takes several hours after the cycle has completed for me to open the door.
Expert:  Kelly replied 22 days ago.

Okay, it will have to cool before the door will open but the cooling fan will likely need to be replaced. The fan is accessed for replacement by pulling the oven from the cabinet and removing the top access panel. Once I have the complete model number, I can get you the correct part link.

Customer: replied 22 days ago.
just so there is not danger of fire from the heat. can I cook in the oven or do I have to replace the fan first?
I guess I will return to give the model number once I can get to it
Expert:  Kelly replied 22 days ago.

There is also a potential issue of the cabinet being damaged, too. See the attached page. Once you get it unlocked and pulled out, it will be easier to diagnose. The control will not allow it to heat if it sees an issue with the fan.

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