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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My shelves are falling down in my side by side refrigerator

Customer Question

my shelves are falling down in my side by side refrigerator freezer
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: GSHF6KGZBB
JA: Do you plan on doing the work yourself?
Customer: I am a capable home handy guy
JA: Anything else we should know to help you best?
Customer: is there a fix. Some spacer wider shelve?
Submitted: 20 days ago.
Category: Appliance
Expert:  Eng-Tech replied 20 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Please give me a moment to review your question.

Expert:  Eng-Tech replied 20 days ago.

Can you tell me shelves specifically are giving you a problem?

Customer: replied 20 days ago.
top 2, spacing is too large, walls have moved out.
Expert:  Eng-Tech replied 20 days ago.

Ok, so since they have move out the shelves are not hanging on?

Customer: replied 20 days ago.
if there is no free fix from GE, I am not going $24 when the you tune fix is $7.
Expert:  Eng-Tech replied 20 days ago.

I see, ok, I will opt out so that maybe another expert can help. I am not aware of any free fix for this issue. Thanks.

Customer: replied 20 days ago.
no
Customer: replied 20 days ago.
we are done. I expect no charge

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