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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74408
Experience:  9+ years being an appliance technician with factory training.
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My front load willn't shin after rising f2 code comes up, it

Customer Question

my front load willn't shin after rising f2 code comes up
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: it started 2 day ago
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 20 days ago.
Category: Appliance
Expert:  Tyler Z. replied 20 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 20 days ago.

F2 means that your washer is not draining. There is a drain catch inside the washer that you will want to access and clean if you're getting this drain error. To access the drain catch, tip the machine backwards and lean it against the wall at a 45 degree angle or so. Remove the 3 screws along the bottom of the lower front panel. The lower front panel will then pull down and off. There is a 3" diameter plastic twist cap directly under the tub mounted to the floor. This is your drain cap. Unscrew the cap and clear any debris inside the drain catch. If you find nothing and the drain hose is clear, replace your drain pump.

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Expert:  Tyler Z. replied 19 days ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?