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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 945
Experience:  maitenance tech at casto
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Whirlpool refrigerator is set at 46 and the food is freezing

Customer Question

Whirlpool refrigerator is set at 46 and the food is freezing refrigerator is about 8 yrs old
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: MFI2569VEB. About 8 yrs old
JA: Do you plan on doing the work yourself?
Customer: yes if possible
JA: Anything else we should know to help you best?
Customer: Freezer is fine but refrigerator just freezes food
Submitted: 21 days ago.
Category: Appliance
Expert:  Webb-Guy replied 21 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. It sounds like the problem may possibly be with the damper assembly. In order to figure this out we can try putting your unit into diagnostics mode to see what it tells us.