How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have an amana pbh092e12bb wall unit that has no heat, not

Customer Question

I have an amana pbh092e12bb wall unit that has no heat
JA: Can you guesstimate how old your Amana is? And just to clarify, what's the exact model?
Customer: not even 2 years old
JA: Do you plan on doing the work yourself?
Customer: well ive pulled the unit out. and was checking to see if it had a heating element out or something I could fix worse case I send it out for repair
JA: Anything else we should know to help you best?
Customer: ac works great just no heat
Submitted: 17 days ago.
Category: Appliance
Expert:  Kelly replied 17 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 17 days ago.

Can you please double check that model or post a picture of the tag?

Customer: replied 17 days ago.
PBH092E12BB
Expert:  Kelly replied 17 days ago.

That appears to be an imported model, that is why I cannot find the service literature on it. It uses heat pump technology (the sealed refrigeration system). If it cools fine, the issue is likely with the reversing valve. Let me see if I can locate the warranty information, it is likely covered.