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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The temperature in my Whirlpool Refrigerator goes up to 68

Customer Question

The temperature in my Whirlpool Refrigerator goes up to 68 degrees. After I empty everything and clean the coils, it starts cooling again in 2 or 3 days and goes down to 35-40 degrees. Tne repairman says he can't fix it or find the problem while it working. I know there is limited air space around my refrigerator but it's not very old and I'd like to fix it. Any ideas?
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: The model is gb2shdxtq00 and I think it's about 8 years old.
JA: Do you plan on doing the work yourself?
Customer: Hopefully
JA: Anything else we should know to help you best?
Customer: Can't think of anything.
Submitted: 20 days ago.
Category: Appliance
Expert:  Eng-tech replied 20 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your refrigerator. Please give me a moment to review your model.

Expert:  Eng-tech replied 20 days ago.

You have an intermittent problem. There is nothing on this model that I am aware of that is commonly intermittent with it.

Expert:  Eng-tech replied 20 days ago.

Your technician is correct that it is very difficult to troubleshoot when it is working well.

Expert:  Eng-tech replied 20 days ago.

You could have an intermittent "jazz" board or an intermittent start relay on the compressor. Those are the most likely possibilities.

Expert:  Eng-tech replied 20 days ago.

Is there any pattern to it?