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Does the unit try to re-lock a couple of times or just 1 time and that's it? Does anything show up on the display if you wait up to 15 minutes?
ok and nothing ever appears on the display? If the latch was bad, the unit would try to lock, unlock, relock 3 times. If it just locks and then unlocks and you get no error code at all, you just have a bad control board because anything else should give you an error code on the display board. The control board need to be replaced I'm sorry to say.