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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14032
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My dehumidifier is not working, 6 mos, If i can, It runs but

Customer Question

My dehumidifier is not working
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 6 mos
JA: Do you plan on doing the work yourself?
Customer: If i can
JA: Anything else we should know to help you best?
Customer: It runs but doesn't collect water
JA: How long has this been going on? And how severe is the problem?
Customer: 6 mos it's bad
Submitted: 24 days ago.
Category: Appliance
Expert:  Appliance Guru replied 24 days ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 24 days ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

When that happens and the unit is running the unit has developed a leak in the sealed system. When this happens the freon leaks out then it will run but will never collect any water. If it is that new they should exchange it for you as the manufacturer does not fix these for that issue.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

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