my bottom oven was on, when I went to use the upper oven the screen went blank and wont give me the option of choosing what I want to do, says it is locked for 3 seconds, that was 20 mins ago, and turned the main house panel fuse to the stove on and off, screen flashes but then goes blank again.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: NE58K9850, and it is about 5 months old
JA: Do you plan on doing the work yourself?
Customer: no, apart from trying to cook dinner
JA: Anything else we should know to help you best?
Customer: not that am aware of, both the warming drawer
and oven are working as well as the top of the stove