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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a new oven and things seem to need longer to than

Customer Question

We have a new oven and things seem to need longer to cook than they should so I got an oven thermometer. The oven doesn't get to the temperature it should but is somewhat below like 25 degrees or more. Can it be adjusted?
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: 27 inch Del conv wall oven
JA: Do you plan on doing the work yourself?
Customer: GE
JA: Anything else we should know to help you best?
Customer: no just how to get the oven to cook at the right temperature
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

It can be adjusted.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 2 months ago.
I find it bad that I have to pay to get help with my brand new oven
Customer: replied 2 months ago.
Why don't you just make it right?
Expert:  Kelly replied 2 months ago.

We are not GE, we are a site not affiliated with any manufacturer, just a private company helping consumers......

Customer: replied 2 months ago.
how did I get sent here?
Expert:  Kelly replied 2 months ago.

It should say in your Owner's Manual how to adjust the temperature.

Customer: replied 2 months ago.
I want GE to make it righ
Expert:  Kelly replied 2 months ago.

GE does not offer help on line, you must have clicked an ad link.

Customer: replied 2 months ago.
I will request PayPal not pay you. I do not want to pay to fix my brand new oven