How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9596
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

I recently moved to a home that has the Silent Partner I

Customer Question

I recently moved to a home that has the Silent Partner I dishwasher. I am confused with the settings to complete a hot water and heated dry cycle. I think I must be using incorrect setting as sometimes it does not seem to fully wash and the dry cycles does not seem to be working. I have to no manual to reference and would appreciate you asistance.l
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: where do I find the model # and how would I run a diagnostic test cycle?
JA: Do you plan on doing the work yourself?
Customer: First I would just like to make sure I am pushing the correct settings.
JA: Anything else we should know to help you best?
Customer: What settings should I use to get a hot wash and a heated dry cycle
Submitted: 6 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 6 months ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

open the dishwasher door the model /serial tag is on the tank face frame.

Expert:  Whrlp Master Tech replied 6 months ago.

a heated wash option heats the water during a wash mode .

And the heated dry brings in heat to assist in drying the dishes during a dry mode.

Expert:  Whrlp Master Tech replied 6 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?

If you do not have any more questions for me please remember to rate me .

Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time