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The issue is likely to be with the touch screen assembly, number 16 in the diagram at the link below.
That touch system depends heavily on a good ground and a good neutral. Do you have a solid ground and power supply to the oven?
Okay, let me know what you find. Also, have you removed the protective film over the screen?
Do any of the buttons work at all or is the entire panel dead?
Yes, that is what I mean, it is dead to any tough, including the numerical buttons, no beep or anything when pressed?
Press and hold the CLEAR/OFF button for a few seconds. Does it change anything?
So holding the CLEAR button makes no difference, either?
So the control sounds like it is faulty. Have you accessed the back to look for a connection issue?
Well, that is not good. Please allow me just a few minutes to prepare some information for you, thank you!
It looks like there have been issues with this control, it has been redesigned according to part number changes. Please allow me just a few minutes to prepare some information for you, thank you!
There are no active recalls or service bulletins for this issue, only fan related stuff. I believe that control will need to be replaced. Sit down before clicking part link.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!