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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14389
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My dryer is getting stuck in the steam setting. What could

Customer Question

My dryer is getting stuck in the steam setting. What could be causing that?
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Whirlpool cabrio. Less that 2 years old
JA: Do you plan on doing the work yourself?
Customer: If it is easy enough.
JA: Anything else we should know to help you best?
Customer: Nope.
Submitted: 5 months ago.
Category: Appliance
Expert:  Webb-Guy replied 5 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the model number of your dryer? Is it a possibility the button is stuck on the steam setting?

Expert:  Appliance Guru replied 5 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

Id the unit is getting stuck on the steam function and you can not change it you could have a defective interface board. You should try and unplug it for a full minute and plug it back in to reset the computer. If that does not work and you can not change that function then I would order a new touchpad.

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